Política de Privacidad

1. Introduction

At ICT Analytics, we are committed to protecting your personal data and respecting your privacy. This Privacy Policy explains how we collect, use, store, and share your personal information when you interact with us via our websites, applications, and services in accordance with the General Data Protection Regulation (GDPR) (EU) 2016/679.

2. Who We Are

ICT Analytics is a.Data Analytics company, headquartered in the United Kingdom, and registered with the relevant authorities in the European Union.

3. What Data We Collect

We may collect the following categories of personal data:

  • Identification data: name, email, phone number
  • Account data: login credentials, user preferences
  • Usage data: IP address, browser type, device information, usage logs

4. How We Collect Data

We collect data through:

  • Direct interactions (e.g., when you fill out a form or contact us)
  • Automated technologies (e.g., cookies, web beacons)
  • Third-party integrations (e.g., when using our service via a partner)

5. Why We Process Your Data

We process your personal data for the following purposes:

  • To provide and maintain our services
  • To improve our platform and user experience
  • For account management and customer support
  • To comply with legal obligations

6. Legal Basis for Processing

Under GDPR, we rely on the following legal bases:

  • Performance of a contract (Art. 6(1)(b))
  • Legal obligation (Art. 6(1)(c))
  • Legitimate interest (Art. 6(1)(f))
  • Consent (Art. 6(1)(a)) — where required, e.g., for email marketing

7. Sharing and Disclosure

We do not sell your personal data. We may share your data with:

  • Service providers under strict data protection agreements
  • Legal authorities when required

8. International Data Transfers

If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or adequacy decisions.

9. Data Retention

We retain your data only as long as necessary for the purposes outlined in this policy or as required by law.

10. Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Delete your data (right to be forgotten)
  • Object to or restrict processing
  • Data portability
  • Withdraw consent (where applicable)
  • Lodge a complaint with your Data Protection Authority

To exercise your rights, contact us at info@ictanalytics.com.

11. Security

We implement appropriate technical and organizational measures to safeguard your data, including encryption, access control, and regular audits.

12. Cookies

We use cookies for functionality only.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Significant changes will be communicated through our website or by email.

14. Contact Us

If you have any questions about this Privacy Policy or how we process your data, contact us at:

Email: info@ictanalytics.com
Address: Hermes House, Fire Fly Avenue, Swindon, England, SN2 2GA

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